Receipts can be easily voided from the Payment Receipt screen. Once a receipt has been voided, it will be moved out of the Payment Receipt queue.

To void a receipt:

1.Click theINSYNC~1_img15icon next to the receipt you want to void.
2.Enter any Comments you want to associate with the voided receipt.
3.Click Void.

The receipt will now be effectively removed from the Payment Receipt queue.