InSync uses a third party tool, MedicScan Connect for ID card scanning functionality. This supports all the new Internet Explorer browsers including Internet Explorer 9 and above (IE 10.0, 11.0, Edge, and so forth). 
 
To import patient information by scanning ID cards: 
| 1. | Open the MedicScan application in your system. | 
| • | To scan the driving license, click Driver’s License. | 
| • | To scan the insurance card, click Insurance Card. | 
| 3. | Once you completed scanning both the sides of card, system displays notification at the bottom right corner of the screen. | 
| 4. | On the Patient Information screen, click the scanner  icon to import the information captured by scanner. | 
 Note: You must click the scanner icon in InSync within 6 minutes of scanning is completed in MedicScan.